Age Verification Policy

Age Requirement

You must be aged 18 years or over to browse, purchase, or use any products from us This policy applies to all visitors and customers without exception.

Why We Require Age Verification

All products sold on this Website are research chemicals intended for laboratory and scientific use. While they are legal to purchase in the UK, they are not suitable for minors. We have a duty of care to ensure that our products are only sold to adults who understand and accept the terms of purchase, including the restriction to research use only.

How We Verify Age

We employ the following measures to ensure compliance with our age policy:

1. Age Gate

Upon your first visit to the Website, you will be presented with an age verification prompt. You must confirm that you are aged 18 or over before accessing the site. This confirmation is stored via a cookie on your device to prevent repeated prompts on subsequent visits.

2. Checkout Confirmation

During the checkout process, you are required to confirm that you are aged 18 or over by accepting our Terms and Conditions. This acts as a secondary age verification checkpoint.

3. Order Review

We reserve the right to request proof of age before dispatching any order. If we have reasonable grounds to believe that a purchaser is under 18, we may:

  • Request a copy of valid photo identification (passport, driving licence, or national ID card)
  • Delay dispatch until age has been satisfactorily verified
  • Cancel the order and issue a full refund if age cannot be verified

Acceptable Forms of ID

If requested, the following forms of identification are accepted:

  • Valid UK or international passport
  • Full UK driving licence (photocard)
  • National identity card (EU/EEA countries)
  • PASS-accredited proof of age card (e.g. CitizenCard)

Identification documents should be sent via email. We will only use the document to verify your age and will delete it from our systems within 7 days of verification.

Parental Responsibility

If you are a parent or guardian, we encourage you to monitor your child’s internet usage. We are not responsible for purchases made by minors who have circumvented our age verification measures by providing false information.

Consequences of Providing False Information

Providing false age information to access this Website or purchase products is a breach of our Terms and Conditions. We reserve the right to cancel any order, close any account, and refuse future service to any individual found to have misrepresented their age.

Contact

For questions about our age verification policy, contact us